Privacy Policy
Last updated: 1 October 2026
NAC Electrical Air & Refrigeration respects your privacy and handles personal information in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth). This policy explains what we collect when you contact us or request a quote.
Information we collect
When you submit an enquiry we collect your name, phone number, email address and details about the air conditioning work you need. We may also collect technical information such as the pages you visit, the referring website and campaign tracking details so we understand how people find us.
How we use your information
We use your information to respond to your enquiry, prepare a quote, carry out requested work, send service reminders and improve our advertising. We do not sell your personal information.
Disclosure
We may share information with trusted service providers who help us run our business, such as scheduling, customer management and analytics providers. These providers are only permitted to use your information for the services they supply to us.
Cookies and tracking
Our website uses cookies and similar technologies to measure advertising performance and to improve your experience. You can disable cookies in your browser settings, though some parts of the site may not work as intended.
Storage and security
We take reasonable steps to protect personal information from misuse, loss and unauthorised access. We keep information only for as long as it is needed for the purposes described above or as required by law.
Access, correction and complaints
You can ask us for a copy of the personal information we hold about you, ask us to correct it, or raise a privacy concern by emailing nick@nacelectrical.com.au or calling 0427 101 685. We will respond within a reasonable timeframe.